2000s-2010s: Leading the Industry
On May 1, 2002, commercial and industrial flooring made up
only a small part of CentiMark’s business. That year, QuestMark,
a division of CentiMark Corporation, was established to expand
CentiMark’s presence in the flooring industry.
DiamondQuest, a new technology for concrete grinding and
polishing, catered to a fast-growing market segment in the
Timothy M. Dunlap was appointed President and COO of
CentiMark Corporation on January 1, 2003, after 25 years
with the company. Before being appointed President and
COO, Tim worked on the crews and as an estimator, technical
representative, sales manager, branch manager, regional
manager and group director. Because of his many years
of experience in various positions, Tim takes a hands-on
approach to the company’s management and leadership.
To enhance our customer initiatives, CentiMark established a
Corporate Service Department in 2003 to coordinate service
efforts throughout North America. Local service crews were
specifically trained for service only and provide an enhanced
level of customer initiatives.
In 2004, with the help of CentiMark’s Information Technology
team, the company debuted a proprietary web application,
MyCentiMark, which enables customers to see before/
after photos of repairs, invoices, warranties, budgets and
suggestions for roof improvements and safety enhancements.
CentiMark takes great pride in the fact that our Safety
Program is unmatched in the roofing and flooring industries.
Our crews complete a mandatory written safety program and
pre-job safety reviews for every roofing or flooring project,
and they use only secure, state-of-the-art equipment.
April 19, 2018 marked CentiMark’s 50th year in business.
At the helm, are Founder, Chairman and CEO Edward B.
Dunlap and his son, President and COO Timothy M. Dunlap.
Timothy M. Dunlap, President & COO and Edward B. Dunlap,
Chairman & CEO with CentiMark Associates
More than 220 of our associates have been with us for at least
20 years. All of our associates are known for their dedication
and commitment to others through community service and our
“CentiMark Cares in the Community” initiatives. Our roofers
are recognized nationally by the National Roofing Contractor
Association for their customer service, quality workmanship
“We are the largest commercial roofing
and flooring contractor in North America.
Our success is due to great relationships
with long-term, valued customers and the
dedication and commitment of our associates”
- Timothy M. Dunlap, President and COO