National Customer Service Week
October 6-10, 2014
CentiMark is very proud of our Customer Service initiatives. We do our best to service your roofing needs and process the necessary repair requests, invoices, warranty information, before and after photos, etc.
We have numerous tools to help you with your Customer Service needs:
- Customer Service Reps/Admins at CentiMark and Corporate Field Offices
- National Service Department with two-person Service crews
- CentiMark Mobile App to request Service on your phone or tablet
- CentiMark.com website with request for service form
- 24/7 number for National Account Customers - 800-254-0853
- 24/7 number for Regional Customers - 855-483-1975
- MyCentiMark - online proprietary data base
- Chat feature on www.CentiMark.com
As of September 22, 2014, Keith Battenfield was promoted to Senior Vice President and Southern Group Director of CentiMark. Keith previously served as the Vice President of Southern Group Operations.
Keith is a 21 year veteran of CentiMark. He will be based out of the Charlotte, NC office and will oversee 12 CentiMark offices in seven southern states: North Carolina, South Carolina, Georgia, Florida, Tennessee, Alabama and Mississippi.
Sherman Gaskins, former Executive Vice President & Southern Group Director, retired effective September 21, 2014 after 21 years at CentiMark. We wish Sherman, his wife Amy and their family all the best in retirement. We thank Sherman for his leadership and work ethic during his two decades at CentiMark.