Let us help you with Roof Repair service
The main focus of CentiMark’s National Customer Service is to provide excellent communication with our customers regarding their service requests. We supply updates on ETA’s (estimated time of arrival) and work performed as well as confirming completed service.
We give our customers online access to photos, work authorizations and account information with follow up courtesy calls once the repair is completed. Our goal is to make your repairs as seamlessly as possible by integrating customer specific requirements while following all safety guidelines.
Each customer is assigned a designated representative to handle their account. This representative is your advocate for quality service; ensuring compliance procedures while keeping you updated, informed and attending to your roofing requirements.
CentiMark National Customer Service Advantages:
- One point of contact
- 24/7/365 Emergency roof leak: 800-254-0853 or RapidResponse@CentiMark.com / Afterhours@CentiMark.com
- Customer Service designed according to your specifications
- Ensures compliance procedures