Account Management

  • Global Account Manager (GAM) or National Account Manager (NAM) – single point of contact that will provide the following:
  • Business review
  • Coordination of project bids
  • Escalation chain in the event of non-performance
  • Coordination of resources across all facilities
  • Dispute resolution
  • Material purchase coordination
  • Customer Service Representative – a dedicated customer service representative to help with any of your needs, to include 24/7 emergency response, and provide ongoing communication through your projects

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