Privacy and Security Policy and Terms of Use

CentiMark Supplemental Privacy Notice For California and Other US Residents

Last updated June 2026

1. Overview

CentiMark Corporation ("CentiMark", "we", "our" or "us") prepared this US Supplemental Privacy Notice ("Supplemental Notice") to supplement the practices described in CentiMark's Online Privacy Notice, and it applies only to information collected about individuals covered by California's Consumer Privacy Act ("CCPA") and other similar privacy laws in the United States (collectively, "US State Privacy Laws"). This Supplemental Notice is parallel in scope to CentiMark's Online Privacy Notice and should be read in conjunction with that notice. Some portions of this Supplemental Notice apply only to consumers of particular states. In those instances, CentiMark has indicated that such language applies only to those consumers. Any terms defined in the CCPA or other State Privacy Laws have the same meaning when used in this Supplemental Notice.

As used in this Supplemental Notice, "Personal Information" means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you or your household or device. Personal Information includes the categories of Personal Information identified below if such information identifies, relates to, describes, is reasonably capable of being associated with, or could be reasonably linked, directly or indirectly, with a particular individual or household. Personal Information does not include:

• Publicly available information from government records
• De-identified or aggregated consumer information, including pseudonymized data
• CentiMark receives from third parties
• Other information exempted from the State Privacy Laws' scope, such as:
  • Personal Information governed by certain sector-specific privacy laws, including the Gramm-Leach-Bliley Act ("GLBA"), the Fair Credit Reporting Act ("FCRA"), or the California Financial Information Privacy Act ("FIPA").
  • Health or medical information governed by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA).

CCPA and other State Privacy Laws grant residents certain rights regarding the Personal Information that businesses have about them. These include (a) the right to know about Personal Information categories the business collected about you in the prior 12 months, the source of such information, the purpose for collecting the information and the specific information collected about you; (b) the right to request access or deletion of your Personal Information, (c) the right to request correction of your Personal Information as well as (d) the right to direct a business to stop selling your Personal Information. While CentiMark does not sell Personal Information to third parties for monetary consideration, the CCPA and other laws broadly define "sale" and "sharing" in such a way that certain data collected on CentiMark's Site by third parties for interest-based advertising purposes may have been considered a "sale" or "sharing" under CCPA. The categories of third parties to whom Personal Information is disclosed include advertisers and marketing partners and data analytics providers. The categories of information CentiMark may share with such parties may include device information.

2. Categories of Personal Information Collected and Business Purposes for Processing

CentiMark collects the following categories of Personal Information for the purposes described below, as permitted by applicable law. These categories are defined by California law and represent the Personal Information that CentiMark may have collected about California residents, and how it may have been shared, over the past 12 months. The business purposes for processing such information are provided below the chart. The inclusion of a category in the list below indicates only that CentiMark may collect this information for certain individuals for some activities within the scope of the identified business purpose. It does not necessarily mean that CentiMark collects all the information listed in a particular category for all individuals.

CentiMark has shared information in each category with its affiliates and service providers for its business purposes within the last 12 months. CentiMark may also receive requests for information from regulatory authorities, its auditors, and/or legal advisors. If requested from such parties, CentiMark would share your Personal Information as appropriate:

Personal Information Collected Directly from Employees and Prospective Employees

3. Purposes for Which CentiMark Collects Personal Information

CentiMark, and its Service Providers, collect and process the Personal Information (excluding Sensitive Personal Information) described in this Supplemental Notice to:

• Operate, manage, and maintain its business
• Secure your account/policy with us
• Respond to your inquiries and to fulfill your requests
• Use generative artificial intelligence models, including third-party external consumer data and information sources, in compliance with applicable laws, to augment our products and practices
• Maintain quality assurance, including recording audio calls or voice messaging systems
• Determine if a product or service may be suitable for you
• Support or respond to your inquiries
• Prevent fraud or other unlawful activities
• Determine the effectiveness of promotional campaigns, so that CentiMark can adapt its campaigns to the needs and interests of its users
• Personalize, advertise, and market its products and services
• Comply with law, legal process, and internal policies
• Maintain records
• Exercise and defend legal claims
• Test or perform analysis, including data analytics and insights to improve its products
• Otherwise accomplish its business purposes and objectives

CentiMark also collects the below categories of Sensitive Personal Information as defined under CCPA directly from Employees and Prospective Employees.

In addition, CentiMark may use and disclose any Personal Information, including Sensitive Personal Information, that CentiMark collects as necessary or appropriate to:

• Comply with laws and regulations, including applicable tax, customer due diligence (including identity verification), health and safety, anti-discrimination, immigration, labor and employment, and social welfare laws.
• Monitor, investigate, and enforce compliance with potential breaches of CentiMark policies and procedures and legal and regulatory requirements.
• Comply with civil, criminal, judicial, or regulatory inquiries, investigations, subpoenas, or summons.
• Detect, investigate, and help protect against malicious, deceptive, fraudulent, or illegal activity.
• Exercise or defend its legal rights, including employees, Directors, Officers, affiliates, customers, contractors, and agents.

4. Sources from Which CentiMark Collects Personal Information

CentiMark may collect Personal Information directly from you, as well as from its affiliates, business partners, joint marketing partners, public databases, providers of demographic data, publications, professional organizations, social media platforms, third party information providers, affiliates with whom you have a business relationship, Service Providers with which CentiMark has a contractual relationship and to which you have provided your personal information, cookies and other tracking technologies, and Service Providers and Third Parties when they share the information with CentiMark. CentiMark also collects Personal Information, in certain instances, from data brokers and other information sources, as well as other public databases.

5. Disclosure of Personal Information

Unless specifically stated, CentiMark has not sold or shared Personal Information about California consumers with third parties for their own use in the past twelve months. CentiMark may, however, disclose Personal Information to third parties (e.g., Service Providers) for business purposes. When CentiMark discloses Personal Information for a business purpose, CentiMark enters into a contract that describes the purpose and requires the recipient to ensure the information is confidential, and not to use it for any purpose other than performance of the contract. For purposes of the CCPA, "selling" is the disclosure of Personal Information to a Third Party for monetary or other valuable consideration, and "sharing" is the disclosure of Personal Information to a Third Party for cross-context behavioral advertising, whether or not for monetary or other valuable consideration. CentiMark has no actual knowledge that CentiMark sells or shares Personal Information of California consumers under 16 years of age. CentiMark may share your Personal Information as allowed by law for the business purposes described in this Supplemental Notice with the following parties:

6. Data Retention

Depending on the product or service, CentiMark will retain your Personal Information only for the period necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by a law that applies to CentiMark. CentiMark keeps records containing Personal Information in accordance with applicable state and federal rules that apply to it. CentiMark considers the following criteria when determining how long to retain Personal Information: why CentiMark collected the Personal Information; the nature of the Personal Information; the sensitivity of the Personal Information; our legal obligations related to the Personal Information; and the risks associated with retaining the Personal Information. CentiMark aims to retain Personal Information only for as long as necessary for the purposes it was collected for, including defending or advancing legal claims, and to comply with legal obligations. CentiMark may need to keep some Personal Information for longer than other information to comply with applicable laws and regulations, including litigation.

7. Your Privacy Rights

Exercising Privacy Rights. Consumers who live in California have certain rights with respect to the collection and use of their Personal Information. You may access these data rights by calling or e-mailing us as set out below:

CentiMark Corporation
12 Grandview Circle
Canonsburg, PA 15317
Email: privacy@centimark.com

Agents. Consumers in some states may also authorize an agent to make data subject requests on their behalf.

Verification of Data Subject Requests. CentiMark may ask you to provide information that will enable us to verify your identity to comply with your data subject request. In particular, when a consumer authorizes an agent to make a request on their behalf, CentiMark may require the agent to provide proof of signed permission from the consumer to submit the request, or CentiMark may require the consumer to verify their own identity to us or confirm with us that they provided the agent with permission to submit the request. In some instances, CentiMark may decline to honor your request if an exception applies under applicable law.

There are circumstances in which CentiMark may not be able to comply with your access, deletion, or other request, including when CentiMark cannot verify your request, or when there is a conflict with our own obligations to comply with other legal or regulatory requirements. Additionally, in certain instances, some information CentiMark collects from you may be excluded from the definition of Personal Information as defined under applicable State Privacy Laws, and, as such, this information is exempt from certain rights otherwise available to you. CentiMark will respond to your request consistent with applicable law.

Non-Discrimination. CentiMark will not discriminate against you for exercising your data subject rights. For example, CentiMark will not deny goods or services to you, or charge you different prices or rates, or provide a different level of quality for products or services as a result of you exercising your data subject rights.

Appeals. To appeal our decision on your data subject requests, you may send it to:

CentiMark Corporation
12 Grandview Circle
Canonsburg, PA 15317
ATTN: Privacy Appeals
Email: privacy_appeals@centimark.com

Please enclose a copy of or otherwise specifically reference the decision on your data subject request, so that CentiMark may adequately address your appeal. CentiMark will respond to your appeal in accordance with applicable law.

1. Right to Access Your Data. You have the right to request that CentiMark disclose certain information to you about our collection and use of your Personal Information for the 12-month period preceding your request. California residents may request information for the prior 24-month period. Once CentiMark receives and verifies your identity, you have the right to receive:
   • The categories of Personal Information CentiMark collected about you.
   • The categories of sources for the Personal Information CentiMark collected about you.
   • The business or commercial purpose for collecting, selling or sharing that Personal Information.
   • The specific pieces of Personal Information CentiMark collected about you, including by a service provider or contractor.
   • The categories of third parties with whom CentiMark shared that Personal Information.
   • The specific pieces of Personal Information disclosed for a business or commercial purpose, identifying the Personal Information categories that each category of recipient obtained about you.
2. Right to Data Portability. You have the right to a "portable" copy of your Personal Information that you have submitted to us. Generally, this means you have a right to request that CentiMark move, copy or transmit your Personal Information stored on its servers / IT environment to another service provider's servers / IT environment.
3. Right to Correction. You have the right to request correction or changes of your Personal Information if it is found to be inaccurate or out of date.
4. Right to Delete Your Data. You have the right to request that CentiMark delete any of your Personal Information that CentiMark collected from you and retained, subject to certain exceptions. Once CentiMark receives and confirms your verifiable consumer request, CentiMark will delete (and direct its service providers to delete) your Personal Information from its records, unless an exception applies.
5. Right to Opt-Out of Sale or Sharing of Personal Information. CentiMark currently does not sell Personal Information to third parties or share your Personal Information with third parties for cross-context behavioral advertising purposes, and, therefore, this is inapplicable to us. CentiMark may disclose Personal Information about you to its affiliates and service providers as permitted by law. Please see the "Sharing Personal Information" portion of this policy for more information.
6. Right to Limit Use and Disclosure of Sensitive Personal Information. You have the right to request CentiMark limit the use of your sensitive Personal Information to only purposes necessary to engage with you. This sensitive Personal Information is defined in California law, and you will find a more detailed description of what type of information this entails in the charts included above. CentiMark does not use your sensitive Personal Information for purposes other than those necessary to engage with you, to aid in protecting and securing your Personal Information and its systems, to verify or maintain the quality or safety of its services and systems, or as otherwise permitted under regulations or required law.
7. Right to Non-Discrimination. CentiMark will not discriminate against you for exercising any of your privacy rights.

8. Changes to Our US Supplemental Notice

CentiMark reserves the right to amend this US Supplemental Notice at our discretion and at any time. When CentiMark makes material changes to this US Supplemental Notice, CentiMark will post an updated Supplemental Notice on the Site listing the effective date of those updates.

If you have any questions or comments about this US Supplemental Notice, the ways in which CentiMark collects and uses your information described here, your choices and rights regarding such use, or wish to exercise your rights under state privacy laws, please contact:

CentiMark Corporation
12 Grandview Circle
Canonsburg, PA 15317
Email: privacy@centimark.com

Online Privacy Notice

Last Updated: February 2026

CentiMark Corporation ("CentiMark", "we", "our" or "us") prepared this Online Privacy Notice ("Privacy Notice") to explain how we process and safeguard Personal Information (defined below) in different contexts using ethical and responsible practices that respect your privacy, as required by law.

This Privacy Notice applies to Personal Information collected on our Sites and any online platforms with a link to this Privacy Notice (collectively, the "Site"). It covers how we collect, use, share, and otherwise process Personal Information as of the date that this Privacy Notice is posted. It does not apply to any other information collected by us through any other means, including separate business or marketing activities. "Personal Information" refers to information that identifies or can identify you personally, including any information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or its equivalent.

1. Personal Information We Collect

For public areas of our Site, we generally collect and process only Personal Information you voluntarily provide to us. For some secure areas of our Site, however, we may require you to provide Personal Information, including your login credentials. We may also collect your Personal Information to perform services on our Site, enhance the services offered to you, maintain and improve the Site, secure our Site, comply with legal obligations, and inform you about other services and products that may be available through CentiMark, our affiliated companies, and our marketing partners. If you choose not to provide us with the Personal Information that is legitimately required, we may be unable to provide you with the information or services you have requested. Public areas of our Sites ask for Personal Information from you when you engage in the following activities:

1. Inquire or request general information about our services
2. Apply for a job
3. Sign up for newsletters or submit comments, reviews, or other content
4. Request customer or technical support

Personal Information may include any or all of the following:

1. First and last name;
2. Postal or billing address;
3. E-mail address;
4. Telephone or mobile number;
5. Location via IP address;
6. Device being used (for our mobile Site);
7. Previous login history with our Site; and
8. Other relevant data, including any information you provide when contacting us.

Even if you do not send us any Personal Information, we may collect certain nonpersonal information about how you use our Site. This non-personal information cannot reasonably be used to identify you and is used for statistical purposes.

2. Information Collected Through Technology

We may also obtain information in other ways through technology. Some of this information may be linked to you personally. We process this information to help our Sites function correctly and better understand the needs of our customers.

Device Information. Depending on the permissions you have granted and other factors, we may receive information about your location and your mobile device, including a unique identifier for your device. Examples of device information we collect include:

• Attributes such as the operating system, hardware version, device settings, battery and signal strength, and device identifiers.
• Certain device locations, including specific geographic locations, such as through GPS, Bluetooth, or WiFi signals, are gathered if you enabled the functionality within your product configuration.
• Connection information such as the name of your mobile operator or ISP, browser type, language and time zone, mobile phone number, and IP address.
• Gathering of IP addresses is used for our enhanced security.

Most mobile devices allow you to turn off location services, and we encourage you to contact your device manufacturer for detailed instructions on how to do that.

3. How We Use Personal Information

Whatever the purpose may be - whether we share with service providers, consultants, government authorities, or other external entities - we only process and share your Personal Information to the extent reasonably necessary to fulfill your requests and meet our legitimate business and legal objectives. We do not share your Personal Information with unaffiliated third parties solely for their own direct marketing purposes. We do not sell your Personal Information. When we disclose Personal Information to external entities to perform support services for us, we establish by contract that they may access your Personal Information only for the purposes of performing those support services. We may also use what we know about you to potentially offer you other products and services in the future. We may combine your online information with information collected from offline or online sources, or information we already have. We may also use and disclose certain Personal Information to our affiliated companies and others for any purpose allowed by law.

Call Recording. We will use your information to provide certain services and to comply with regulatory or legal requirements imposed on us in each jurisdiction in which we operate. We may monitor or record any communications with one of our employees, including telephone calls. We may use these recordings to check instructions for us, to assess and improve our services, and for training and quality purposes. The information may also be shared with partner companies that provide marketing services to us at our request and under our direction. We may need to process your data for additional purposes not listed but necessary to give effect to the business relationship.

Business Activities. We generally process and may disclose your Personal Information to others to:

• Verify your identity or other fraud prevention measures and reporting obligations
• Monitor inbound calls for training and quality enhancement purposes
• Perform certain transactions initiated by you
• Respond to your questions about our products or services
• Perform Site analytics
• Engage in automated decision-making, including profiling
• Send you communications about a program or service, ads and promotions, electronic newsletters, or other marketing activities
• Comply with applicable law, obey judicial orders, cooperate with law enforcement authorities, or prevent any suspected illegal activities
• Help us run our business
• For any other everyday business purposes, such as product development and Site administration

Authorized Service Providers. CentiMark uses other companies and individuals to perform certain functions on our behalf. We may disclose certain Personal Information to these companies and other individuals performing services in the United States or other locations where we conduct business.

Other Disclosures. We may disclose Personal Information as permitted or required by law, when we believe in good faith it is necessary for safety purposes, required for legal reporting, to protect our legal rights or enforce our Site's terms and conditions or any applicable rules, or to protect the rights of others. We may also disclose Personal Information to our auditors, legal advisors, or to respond to a subpoena. Any access to your Personal Information is restricted to those individuals who have a need to receive or access this data in order to fulfill their job responsibilities. We may also aggregate information that we gather about you (e.g., traffic patterns) and provide these statistics to others in aggregate form.

4. Your Privacy Rights

Certain jurisdictions confer specific privacy rights on individuals, some of which are listed below. We will address those rights as required by applicable laws.

• Right of access: You may have the right to obtain confirmation as to whether Personal Information concerning you is processed, and to request access to the Personal Information. The access to information includes, among other things, the purposes of the processing of Personal Information, the categories of Personal Information concerned, and the recipients or categories of recipients to whom the Personal Information has been or will be disclosed. This is not, however, an absolute right, and the interests of other individuals may restrict your right of access.
• Opt-out right: You may opt out of certain data processing, including the right to opt out of the "sale" of your Personal Information, and the "sharing" of your Personal Information for cross-context behavioral advertising (e.g., targeted advertising).
• Portability: Right to portability (gathering data from a controller in a machine-readable format with the ability to transmit to another controller).
• Right to rectification: Right to correct inaccurate Personal Information that businesses have about you.
• Right of restriction: You may ask us to limit the use and disclosure of sensitive Personal Information collected about you.
• Equality: Businesses cannot discriminate against you for exercising your privacy rights afforded to you under state privacy laws.
• Right of erasure: You may ask us to delete certain Personal Information we have collected from you, as long as it is not required for legal or regulatory purposes.

To exercise any of these rights, or to obtain more information about our privacy practices, please view the information below in the "Contact Information" section.

5. Cookies, Tracking, and Analytics

Our Site utilizes cookies and similar tracking technologies to analyze usage, personalize content, and deliver relevant advertising. In accordance with applicable law, we use and allow third parties to use essential and non-essential cookies, online tracking tools, web beacons, and similar technologies (collectively, "cookies") on our Site. We process this information to help our Site function correctly and better understand the needs of our customers.

Cookies on our Site generally fall into the following categories:

• Strictly Necessary Cookies: These are required for the operation of our Site. They include, for example, cookies that enable you to log into secure areas. These cookies are session cookies, which are erased when you close your browser.
• Analytical/Performance Cookies: These allow us to recognize and count the number of users of our Site and see how those users navigate through our Site. This helps to improve how our Site works, for example, by ensuring that users can find what they are looking for easily. These cookies are session cookies, which are erased when you close your browser.
• Functional Cookies: These improve the functional performance of our Site and make it easier for you to use. For example, cookies are used to remember that you have previously visited the Site and asked to remain logged into it. These cookies are session cookies, which are erased when you close your browser.

Controlling Our Tracking Tools. Your browser may give you the ability to control cookies. How you do so, however, depends on your browser and the type of cookie. Certain browsers or browser plugins can be set to reject all browser cookies. If you configure your computer to block all cookies, you may disrupt certain web page features and limit the functionality we can provide when you visit or use our Site (e.g., we will not be able to provide you with searches that you have asked us to save). You can change your cookie settings at any time.

6. Data Retention

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by a law that applies to us.

7. Minors

This Site is intended for use by adults. This Site is not intended or directed at individuals under the age of 16, and we do not knowingly collect any Personal Information from minors or knowingly track the use of our Site by children. If you believe we have impermissibly collected Personal Information from someone under the age of 16, please contact us directly.

8. Security

We implement a variety of technical, physical, and administrative security measures to secure the confidentiality of your Personal Information and to protect it from loss, misuse, alteration, and destruction. While we strive to protect your Personal Information, we cannot guarantee or warrant the security of any information you transmit to us, or to or from our services.

9. Changes to this Privacy Notice

We may amend this Privacy Notice from time to time. If we make any material change in how we collect, use, disclose, or otherwise process Personal Information, we will prominently post an updated Privacy Notice on our Site. Any changes to this Privacy Notice will be effective immediately upon posting of the updated Privacy Notice or as otherwise required by applicable law.

10. Contact Information

If you have any questions or concerns about this Privacy Notice, please contact us using the following methods:

By E-mail: privacy@centimark.com

Post Mail:
CentiMark Corporation
12 Grandview Circle
Canonsburg, PA 15317

Terms of Use

Last updated June 2026

PLEASE READ THESE TERMS OF USE AND CONDITIONS ("TERMS") CAREFULLY BEFORE USING THIS SITE. THESE TERMS INCLUDE PROVISIONS FOR MANDATORY ARBITRATION, DISCLAIMER OF WARRANTIES, LIMITATION OF LIABILITIES, AND INDEMNIFICATION. IF YOU DO NOT AGREE WITH THESE TERMS DO NOT ACCESS OR USE THIS SITE.

1. AGREEMENT

These Terms constitute a legally binding agreement between you and CentiMark, Corporation and all applicable affiliated companies (collectively, "CentiMark," "we," "us," or "our") posting these Terms on a website(s) or other online location operated by us ("Sites").

These Terms apply to your access to or use of the Sites and any reference to "you," "your," or "user" refers to the individual using or accessing the Site pursuant to the Terms, and to the extent applicable, the words "you," "your," or "user" also refer to the legal entity on whose behalf the Sites are being used or accessed. The effective date of these Terms is the day you agree to these Terms or access the Sites, whichever comes first. You may only use the Sites after you agree to these Terms. If you do not agree to these Terms, you may not use our Sites. If you are using or accessing the Sites on behalf of a company or other legal entity, you represent and warrant that you have the authority to agree to these Terms on behalf of that legal entity.

2. PROPRIETARY RIGHTS

2.1 Ownership. All patent, copyright, trademark, trade secret, ownership, license, intellectual property, and other rights and interests in the Sites (including any reports, scripts, images, photographs, text, and objects incorporated into the Sites) shall remain solely with CentiMark, including its licensors. As between CentiMark and you, CentiMark or its licensors own and reserve all rights, title and interest in and to the Sites, and all hardware, software and other items used to provide the Sites. The Sites, and any part thereof, are not being sold to you. No title to or ownership of any proprietary rights related to the Sites is transferred to you or any user under these Terms. CentiMark may have patents, patent applications, trademarks, copyrights, or other intellectual property rights that may be protected by national and international copyright laws and treaties, as well as other laws and treaties. Except as otherwise expressly provided under these Terms, we are not giving you any licenses to any such intellectual property by providing the Sites to you. All rights not explicitly granted to you are reserved by us.

2.2 Feedback. CentiMark is free to use any comments, suggestions, recommendations, and other feedback, including without limitation, with respect to modifications, enhancements, and improvements ("Feedback"), you provide with respect to the Sites for any purpose, without obligation. By submitting Feedback to us, you agree that you have the right to provide Feedback to us and that you hereby agree to grant CentiMark an irrevocable, worldwide, perpetual, royalty-free license, to use the Feedback for any purpose, including without limitation, to incorporate any such Feedback into the Sites that CentiMark generally provides.

2.3 Third-Party Brands and Trademarks. The Sites may display third-party brands, logos, products, and company names and these are trademarks™ or registered trademarks ® of its respective owners. The unauthorized use of the names, logos, trademarks, and service marks on the Sites is strictly prohibited. The display of these marks on the Sites does not imply any sponsorship, endorsement, support, or ownership affiliation between the trademark owners and CentiMark.

3. MODIFICATION OF THE TERMS

We reserve the right, at our sole discretion, to change, modify, and/or add to the Terms, in whole or in part, at any time. Such changes will be effective when posted on the Sites or on the effective date specified in such updated Terms. You agree to review the Terms periodically to ensure you are aware of any changes to the Terms and conditions that apply to you. We may notify you of material changes to the Terms by sending a notice to the email address associated with your account, posting a notice, or by other methods that we may communicate with you. Your use of and access to the Sites or any part thereof after any changes become effective will be considered your acceptance of those changes and will constitute your agreement to be bound thereby. If you object to any such changes, you may not continue to use or access the Sites and any part thereof, and your sole recourse will be to stop using the Sites.

4. MODIFICATION OF THE SITES

We reserve the right to make changes, updates, or modifications to the Sites at any time for any reason without notice to you.

5. OUR RIGHT TO SUSPEND OR TERMINATE YOUR USE OF THE SITES

We may suspend or terminate the Sites or your account to use specific Sites, including any portion thereof, such as discontinuing the availability of the Sites on a particular device, at any time and without notice to you. For example, we may suspend or terminate your access to or use of the Sites for the actual or suspected violation of these Terms. If, in our determination, the suspension might be indefinite or we have elected to terminate your access to the Sites, we may use reasonable efforts to notify you.

6. YOUR CONDUCT AND RESPONSIBILITIES

You agree that you will not engage in, encourage, or assist any third party to do any of the following:

1. engage in activity that harms or disrupts the operation or performance of the Sites or causes harm to others
2. misrepresent your identity, impersonate any person, or attempt to gain access to or illegally track any device, system, or network related to the Sites
3. use the Sites in any manner not permitted by us
4. use the Sites to train Artificial Intelligence systems
5. use the Sites for any illegal purpose
6. use the Sites to publish, post, share, copy, store, backup, or distribute material protected by intellectual property rights of a third party, unless you own or have necessary rights to such material
7. use the Sites to publish, post, share, copy, store, backup, or distribute material that contains viruses, Trojan horses, worms, corrupted files, or any other similar software that may interfere with, surreptitiously intercept, expropriate any system, data or information, or otherwise damage the operation of the Sites or another person's device or property
8. engage in online activities that would encourage other parties to cause damage to the Sites
9. violate, circumvent, or attempt to violate or circumvent any security measures employed by us; access or attempt to access data or materials which are not intended for your use; log into, or attempt to log into, a server or account which you are not authorized to access; attempt to scan or test the vulnerability of our servers, system, or network or attempt to breach our data security or authentication procedures; attempt to interfere with the Sites by any means including, without limitation, hacking our servers or systems, transmitting a virus, overloading, mail-bombing, or crashing
10. directly or indirectly reverse engineer, decompile, disassemble, modify, reproduce, or create derivative works of the Sites
11. alter or modify any disabling mechanism which may be included in the Sites
12. collect or attempt to collect personal data, or any other kind of information about other users, including through spidering or scraping
13. lease, rent, sell, transfer, distribute, re-license, or sublicense the Sites or use it or permit its use in a time-sharing arrangement
14. remove or alter any proprietary notices (e.g., copyright, trademark notices, legends, etc.) from the Sites
15. conduct automated queries (including screen and database scraping, spiders, robots, crawlers, bypassing "captcha" or similar precautions, or any other automated activity with the purpose of obtaining information from the Sites) on the Service
16. use any "deep-link," "page-scrape," "robot," "spider," or other automatic device, program, algorithm, or methodology, or any similar or equivalent manual process, to: (1) access, acquire, copy, or monitor any portion of the Sites; (2) reproduce or circumvent the navigational structure or presentation of the Sites; or (3) obtain or attempt to obtain any materials, documents, or information through any means not purposely made available through the Sites

7. PRIVACY AND SECURITY

When you access and use the Sites, we will collect certain information about you. Your use of and access to the Sites is subject to our Privacy Notice, which can be accessed at https://www.centimark.com/privacy-policy-and-terms-of-use.

8. PRODUCTS AND SERVICES

CentiMark's obligations with respect to our products and services are governed solely by the agreements under which the products and services are provided to you. If you obtain a product or service from CentiMark through the Sites that is provided without an agreement, that product or service is provided "AS IS" with no warranties whatsoever, express or implied, and your use of that product or service is at your own risk.

8.1 Prices for products and services on the Sites are shown in U.S. dollars and exclude any and all applicable taxes and shipping and handling charges, unless expressly stated otherwise. To the extent permissible under law, you are responsible for any applicable taxes, whether or not they are listed on your receipt or statement. When you purchase products or services through the Sites, agree to pay, using a valid payment card other form of payment that CentiMark may accept from time to time, the price and applicable fees and taxes (if any) set forth for the products or services on the Sites at the time of your purchase.

8.2 CentiMark reserves the right, in its sole discretion, to refuse or cancel any order for any reason. For your convenience, you will not be charged until your payment method is authorized, the order information is verified for accuracy, and your order is shipped or picked up in store. CentiMark may also require additional verifications or information before accepting any order. All authorized charges will be billed to your designated payment card account (or other payment method), on the terms described for the product or service you are purchasing. If payment cannot be charged to your payment card (or other payment method) or your payment is returned to CentiMark for any reason, CentiMark reserves the right to either suspend or terminate your access to the Sites and/or the unpaid-for products or services. It is your responsibility to ensure that sufficient funds are available to cover the charges for the products and services you purchase. CentiMark has no liability for any overdraft or other fees that you may incur as a result of CentiMark processing your payment. CentiMark will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after your payment card (or other payment method) has been charged, CentiMark will issue a credit in the amount of the charge.

9. USE OF ARTIFICIAL INTELLIGENCE SYSTEMS

CentiMark may use artificial intelligence ("AI") systems, including AI systems, machine learning, or other automated decision-making technologies (collectively, "AI Systems"), in connection with performance of the Sites. The use of AI Systems may include data analysis, chatbots, drafting and automation, decision-support functions, and other similar features and activities. Due to the nature of AI Systems, the information, responses, and recommendations generated for you and other users through AI Systems (collectively, the "Output") may not be accurate, complete, or up-to-date, and may be misleading or contain errors and omissions, or may include a misunderstanding of the content that you input (the "Input") or may be responding to a different question than asked. You should review and verify the Output before making any decisions or taking any other action based on any such Output. Unless an associated disclosure states otherwise, the Output may be based on information available or provided by you, suppliers, customer feedback, or other publicly available information, and third-party AI models. None of these sources have been verified by us. Any views or opinions expressed in the Output do not necessarily reflect those of CentiMark and should not be attributed to us. Finally, you are prohibited from attempting to "break" or "trick" the AI Systems into disregarding safeguards or other features or messages aimed to protect our customers or the public.

10. GEOGRAPHIC RESTRICTIONS

The owner of the Sites is based in the Commonwealth of Pennsylvania in the United States. We provide this Site(s) for use only by persons located in the United States. We make no claims that the Sites or any of its content is accessible or appropriate outside of the United States. Access to the Sites may not be legal for certain persons or in certain countries. If you access the Sites from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

11. DISCLAIMERS

CentiMark makes no representations or warranties regarding the Sites.

WE DO NOT WARRANT THAT THE CENTIMARK SITES WILL BE ERROR-FREE, UNINTERRUPTED, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED.

WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING THE USE OF THE SITES OR THE RESULTS OBTAINED THEREFROM, INCLUDING, WITHOUT LIMITATION, AS TO ACCURACY, TIMELINESS, RELIABILITY, OR OTHERWISE.

THE SITES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, WE HEREBY DISCLAIM ALL WARRANTIES OF ANY KIND OR NATURE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, ACCURACY, NON-INFRINGEMENT, OR FITNESS FOR ANY PARTICULAR PURPOSE. WE DISCLAIM ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS, AND CONDUCT OF ANY THIRD-PARTY SERVICE PROVIDERS, PARTNERS, SPONSORS, LICENSORS, LICENSEES, OR THE LIKE ("PROVIDERS") IN CONNECTION WITH OR RELATED TO YOUR USE OF THE CENTIMARK SITES.

12. LIMITATIONS OF LIABILITY

UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, WILL WE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE SITES, INCLUDING ITS MATERIALS, PRODUCTS, OR SITES, OR THIRD-PARTY MATERIALS, PRODUCTS, OR SITES MADE AVAILABLE THROUGH THE SITES, EVEN IF CENTIMARK IS ADVISED BEFOREHAND OF THE POSSIBILITY OF SUCH DAMAGES. (SINCE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN CATEGORIES OF DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, CENTIMARK'S LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY SUCH STATE LAW.) IF YOU ARE DISSATISFIED WITH THE SITES, OR ANY MATERIALS, PRODUCTS, OR SITES ON THE SITES, OR WITH ANY OF THE SITES' TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITES.

13. INDEMNIFICATION

You agree to indemnify and hold harmless CentiMark and its directors, officers, managers, employees, shareholders, agents, representatives, and licensors, from and against any and all losses, expenses, damages, and costs, including reasonable attorneys' fees, that arise out of your use of the Sites, violation of these Terms of Use by you or any other person using your account, or your violation of any rights of another. We reserve the right to take over the exclusive defense of any claim for which we are entitled to indemnification under this section. In such event, you agree to provide us with such cooperation as is reasonably requested by us.

14. ELECTRONIC COMMUNICATIONS AND NOTICES

From time to time, we may need to get in touch with you regarding the Terms, the Sites and/or other matters related to your Account. We may provide information to you by email using the email address you provided to us when you opened your Account. You consent to receive communications from us electronically. If you do not agree to receive notices regarding the Sites by email, you must not use the Sites. Notices emailed to you will be deemed received by you when the email is sent by us. We do not accept any liability or responsibility for emails or other electronic communications that are filtered, intercepted, lost, or not received.

You agree that all disclosures, notices, agreements, and other communications you receive from us electronically satisfy any legal requirement for such communications to be in writing. You may be required to have certain hardware and software to access and retain such communications, which is your sole responsibility.

You may provide legal notices to us by registered mail, return receipt requested, to the following address:

CentiMark Corporation
Attn.: Legal
12 Grandview Circle
Canonsburg, PA 15317
Email: Contact@CentiMark.com

15. COMPLIANCE WITH LAW

You agree to comply with all applicable local, state, national and foreign laws, rules and regulations in connection with your access to or use of the Sites.

16. SEVERABILITY

If any provision of these Terms of use is held invalid or unenforceable in whole or in part in any jurisdiction, that provision shall be ineffective in that jurisdiction without affecting the validity or enforceability of the remaining provisions of these Terms of use.

17. GOVERNING LAW

These Terms shall be construed and enforced in accordance with the laws of the Commonwealth of Pennsylvania, United States of America, without regard to any choice of law or conflict of laws principles, regardless of where you live. You further agree that United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transactions Act shall not apply to the Terms.

18. DISPUTE RESOLUTION/ARBITRATION

All disputes, controversies or claims arising out of or in connection with or relating to this Agreement, or the formation, interpretation, breach, termination, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, will be determined by arbitration administered by the International Centre for Dispute Resolution in accordance with its International Arbitration Rules. The place of arbitration shall be Pennsylvania. There will be one arbitrator, and the arbitration will be conducted in English. The arbitrator will issue a reasoned written award, and the award rendered will be final and may be entered in any court having jurisdiction over the dispute. The arbitrator may award injunctive relief only to the extent necessary to provide relief warranted by a party's individual claim. No arbitrator will have the authority to award any relief or remedy in excess of, or contrary to what is provided in this Agreement. Notwithstanding the above, neither party is precluded from seeking interim injunctive or other equitable relief in any court with competent jurisdiction, and neither party shall be held to have waived the right to enforce this arbitration clause by filing a lawsuit to obtain any injunctive or other equitable relief for the purpose of protecting the rights and property of such party.

19. GENERAL

19.1 Severability. If any provision of the Terms shall be held unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from the Terms and shall not affect the validity and enforceability of any remaining provisions.

19.2 Waiver. Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

19.3 Force Majeure. We will not be liable to you for any delay, interruption, or other failure to perform under these Terms due to acts beyond our reasonable control, including, without limitation, natural disasters, wars, riots, terrorist activities, Internet service providers and other third parties, explosions and fires, strikes and labor disputes, governmental decrees, pandemics, and other acts beyond our reasonable control.

19.4 Assignment. We may assign or transfer these Terms or our rights and obligations under these Terms, in whole or in part, to any third party at any time without notice. You may not assign or transfer these Terms or any of your rights and obligations, in whole or in part, without our prior written consent, and any attempt by you to do so will be invalid and void.

19.5 Independent Contractors; Third Party Beneficiaries. You and we are independent contractors, and nothing in these Terms creates a partnership, employment relationship, or agency. There are no third-party beneficiaries of these Terms.

19.6 Entire Agreement. These Terms constitute the entire understanding of the parties and supersede all prior and contemporaneous written and oral agreements.

19.7 Rules of Construction. Any rule of construction to the effect that ambiguities are to be resolved against the drafting party will not be applied in the construction or interpretation of these Terms.

19.8 Survival. The following provisions shall remain in full force and effect notwithstanding any termination of your use of the Sites: Sections 2 through 7, and 9 through 17.