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Privacy and Security Policy and Terms of Use

Privacy and Security Policy

CentiMark has established this Privacy and Security Policy as a guideline for the collection, storage and use of personal and/or demographic data regarding our customers.

It is the policy of CentiMark that we will comply with all applicable federal and state laws and regulations concerning the protection of the privacy and security of our customers’ information. CentiMark respects individual privacy and recognizes the need for appropriate protection and management of personally identifiable information that may be provided by our customers.

We have developed privacy principles to guide future decision-making and to ensure customer information provided to us is safeguarded.


Information We Collect

When you use our websites, we may collect your computer’s Internet Protocol (IP) address and other related information, such as the type of browser and operating system you are using. We may also track the webpages you visit on our websites. We may also collect information about the website you came from when you visited our websites and about the website you go to when you leave our websites. We collect this information using the tracking tools described below.

We may collect location data obtained from your computer’s IP address. We may use this location data to find our nearest office to you, to provide product pricing and availability.

Through customer surveys or reviews, we may also collect information about your age and gender, products or services you like, and your shopping preferences.

If you apply for an employment opportunity with us, you may provide us with certain personal information about yourself, such as information contained in a resume, cover letter or similar employment-related materials, or any applicable pre-screening questions.


How We Collect Information

We collect information directly from you. The following are some examples of when we may collect information from you:

  • During your use of our websites, including when you make online purchases.
  • If you respond to a customer survey we may provide.
  • If you apply or inquire about employment opportunities with us.

We may also use online tracking tools like browser cookies, flash cookies, and web beacons to collect information about your use of our websites.


How We Use Information

We use the information we collect from or about you solely for our business purposes specifically related to our transactions and interactions with you, to improve the products and services we provide to you, and to enhance your customer experience with us. We do not sell, rent, loan, trade or lease any personal information collected through our websites. We will provide your personal information to an unaffiliated third party only under one or more of the following circumstances:

  • You have given us express permission to share your information.
  • We provide you with a product or service that may require the involvement of a third-party product or services provider.
  • We are required to respond to subpoenas, court orders, other legal processes or otherwise when required by law.
  • Sharing of the information is necessary to protect us, to protect you, to protect third parties, or to resolve a dispute between us.


Security

We have implemented reasonable and appropriate administrative, technical, and physical safeguards to protect the security of personally identifiable information that you provide to us. However, we cannot guarantee the security of information in transit over the internet outside of our system.

We cannot promise that your use of our websites will be completely safe. You should always use caution when using the Internet. Online access to your personal information is protected with a password you select. We strongly recommend that you do not share your password.


Links

Our websites contain links to third party websites. If you click on one of those links, you will be taken to websites that we do not own and do not control. This Privacy and Security Statement does not apply to the privacy, security or other information practices of those websites. You should read the privacy policies of other websites carefully. We are not responsible for any third party websites.


Contact Us

If you have questions about this Privacy and Security Policy, you can call us at 800-558-4100 or reach us by email at contact@centimark.com.
You can also write to us at:
CentiMark Corporation
12 Grandview Circle
Canonsburg, PA 15317


Terms of Use

CentiMark Corporation ("CentiMark"), which owns and operates CentiMark.com, MyCentiMark.com and MyCentiMark Service (the "CentiMark Websites"), provides these Terms of Use to you as a user of the CentiMark Websites. These Terms of Use create a legal agreement between you and CentiMark. By accessing, browsing and/or using the CentiMark Websites, and each time you purchase a product or service through the CentiMark Websites, you acknowledge that you have read, understood and agree (i) to be bound by these Terms of Use and (ii) to comply with all applicable laws and regulations. If you do not agree to these Terms of Use, please do not use the CentiMark Websites. The term "you" as used in these Terms of Use refers to all individuals and/or entities accessing, browsing, using and/or purchasing products or services through the CentiMark Websites for any reason.


Revisions to Terms of Use

Please refer to these Terms of Use regularly. CentiMark reserves the right, at any time, to modify, amend, alter or update these Terms of Use without prior notice to you. You agree to be bound by these Terms of Use as they appear on the CentiMark Websites at the time of your use of the CentiMark Websites, including at the time of your purchase of a product or service through the CentiMark Websites.


Content of CentiMark Websites

Content is defined as any information, communications, software, photographs, video, graphics, music, sounds, and other materials and services found on the CentiMark Websites, including, but not limited to, job database and related information. Content may be changed or updated without notice. CentiMark may also make improvements and/or changes in the products and/or the programs described on the CentiMark Websites at any time without notice. The CentiMark Websites may contain other proprietary notices and copyright information, the terms of which must be observed and followed. The CentiMark Websites and the Content may contain inaccuracies or typographical errors.

The compilation (meaning the collection, arrangement and assembly) of all Content on the CentiMark Websites is the exclusive property of CentiMark and is protected by U.S. copyright laws. Unauthorized use of the Content may violate copyright, trademark, and other laws. You must retain all copyright, trademark, service mark and other proprietary notices contained in the original Content on any copy you make of the Content. You may not sell or modify the Content or reproduce, display, publicly perform, distribute, or otherwise use the Content in any way for any public or commercial purpose. The use of the Content on any other website or in a networked computer environment for any purpose is prohibited.

CentiMark assumes no responsibility for the reliability, timeliness, completeness, or accuracy of the Content or the CentiMark Websites. The use of the CentiMark Website and Content is at your own risk. CentiMark provides no assurances that any reported problems with any Content will be resolved. By furnishing information, CentiMark does not grant any licenses to any copyrights, patents or any other intellectual property rights.


Certain Information from You

We will handle information we request or require from you in accordance with our Privacy and Security Policy. Other than as necessary in connection with your purchase of products or services through the CentiMark Websites, CentiMark does not request and does not want to receive confidential or proprietary information from you through the CentiMark Websites. Please note that any such information or material sent to CentiMark that is not requested or required by CentiMark and is not necessary for your purchase of products or services will be deemed NOT to be confidential. By sending CentiMark any such information or material, you grant CentiMark an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute those materials or information, and you also agree that CentiMark is free to use any ideas, concepts, know-how or techniques that you send us for any purpose. However, we will not release your name or otherwise publicize the fact that you submitted materials or other information to us unless: (i) we obtain your permission to use your name; or (ii) we first notify you that the materials or other information you submit to a particular part of the CentiMark Websites will be published or otherwise used with your name on it; or (iii) we are required to do so by law.


Products and Services

CentiMark's obligations with respect to our products and services are governed solely by the agreements under which the products and services are provided to you. If you obtain a product or service from CentiMark through the CentiMark Websites that is provided without an agreement, that product or service is provided "AS IS" with no warranties whatsoever, express or implied, and your use of that product or service is at your own risk.


Payment and Order Acceptance

Prices for products and services on the CentiMark Websites are shown in U.S. dollars and exclude any and all applicable taxes and shipping and handling charges, unless expressly stated otherwise. To the extent permissible under law, you are responsible for any applicable taxes, whether or not they are listed on your receipt or statement. When you purchase products or services through the CentiMark Websites, agree to pay, using a valid credit card, debit card or other form of payment that CentiMark may accept from time to time, the price and applicable fees and taxes (if any) set forth for the products or services on the CentiMark Websites at the time of your purchase.

CentiMark reserves the right, in its sole discretion, to refuse or cancel any order for any reason. For your convenience, you will not be charged until your payment method is authorized, the order information is verified for accuracy, and your order is shipped or picked up in store. CentiMark may also require additional verifications or information before accepting any order. All authorized charges will be billed to your designated credit or debit card account (or other payment method), on the terms described for the product or service you are purchasing. If payment cannot be charged to your credit or debit card (or other payment method) or your payment is returned to CentiMark for any reason, CentiMark reserves the right to either suspend or terminate your access to the CentiMark Websites and/or the unpaid-for products or services. It is your responsibility to ensure that sufficient funds are available to cover the charges for the products and services you purchase. CentiMark has no liability for any overdraft or other fees that you may incur as a result of CentiMark processing your payment. CentiMark will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after your credit or debit card (or other payment method) has been charged, CentiMark will issue a credit in the amount of the charge.


Termination of Access

In addition to all other legal or equitable remedies available to us, CentiMark may, without prior notice to you, immediately terminate or restrict your access to and use of the CentiMark Websites. Any termination or restriction of your access to or use of the CentiMark Websites will not affect or diminish your obligation to make full payment for any purchases you made before such termination.


No Reliance

You agree that you bear responsibility for your own career and hiring decisions, and that CentiMark will not be liable for any decision made or action taken by you or others based upon reliance on any information, materials, or Content provided on the CentiMark Websites. Moreover, CentiMark makes no representations or warranties of any kind that any resumes sent to CentiMark will result in candidates being hired or jobs filled.


Passwords and User Names

Any password and user name that you create or that are assigned to you for use on the CentiMark Website are intended for your individual use only. You should not share or otherwise provide the right to use your password or your user name with any other person. You will be responsible for the security of your password and user name, and you will be responsible for all transactions conducted through the CentiMark Websites using your password or user name, even if you were not aware of the transactions. CentiMark may, in our sole discretion, monitor the use of any passwords and user names and may require you to change your password or user name at any time.


Third Party Websites

CentiMark makes no representations whatsoever about any other website that you may access through the CentiMark Websites. When you access a non-CentiMark website, even one that may contain the CentiMark-logo, please understand that it is independent from CentiMark, and that CentiMark has no control over the content on that website. In addition, a link to a non-CentiMark website does not mean that CentiMark endorses or accepts any responsibility for the content, or the use, of such website. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, Trojan horses and other items of a destructive nature.


Disclaimers and Limitations of Liability

IN NO EVENT WILL CENTIMARK BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, ARISING FROM THE USE OF THE CENTIMARK WEBSITES, OR ANY OTHER HYPER LINKED WEBSITE, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

ALL CONTENT AND INFORMATION IS PROVIDED BY CENTIMARK ON AN "AS IS" BASIS ONLY. CENTIMARK MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE CENTIMARK WEBSITES OR THE CONTENT, INFORMATION, MATERIALS, SERVICES OR PRODUCTS INCLUDED ON THE CENTIMARK WEBSITES. TO THE FULL EXTENT PERMISSIBLE BY LAW, CENTIMARK DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY AND NONINFRINGEMENT. CENTIMARK MAKES NO WARRANTIES ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF THE CONTENT, INFORMATION, MATERIAL, SERVICES, SOFTWARE, TEXT, GRAPHICS AND HYPER LINKS.


Indemnification

You agree to defend, indemnify and hold harmless CentiMark and its officers, directors, employees, agents, successors, assigns, and affiliates from and against any and all claims, actions and demands arising out of or relating to (i) your use of the CentiMark Websites and/or the Content, and/or (ii) any breach by you of these Terms of Use.


Applicable Law and Jurisdiction

You agree that the laws of the Commonwealth of Pennsylvania, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and CentiMark regarding these Terms of Use or your use of the CentiMark Websites. Jurisdiction and venue of any and all causes of action or proceeding arising out of or relating to these Terms of Use shall be vested in the state or federal courts in Washington County, Pennsylvania. You irrevocably waive any objections you now have or may hereafter have to the convenience, fairness, or propriety of this venue.

 

Centimark Timeline

CentiMark was founded

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On April 19th, 1968, Edward B. Dunlap established a janitorial supply business in the basement of his home with $1,000 and one associate. He quickly realized that his customers also needed contractor services for their roofs and floors. That's when a janitorial supply company grew into a full-service commercial roofing and flooring contractor.
1968

Our first $1M + in sales

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Each decade brought a new financial milestone to us. In 1974, our team officially reached over $1M in sales thanks to our associates' hard work and dedication.
1974

EPDM (Ethylene Propylene Diene Monomer or rubber)

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As an entrepreneur, Ed Dunlap embraced new ideas to develop and grow the business. His willingness to utilize a new roofing membrane material called EPDM on the roofs in the 1970s became a game-changer for the growing company. In 1978, Steve Hecht sold the first EPDM [rubber] roofing job at St.Mary's High School, St.Mary's, PA.
1978

$5M+ in sales

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The family business is growing! By the end of 1980, CentiMark's team achieved over $5 million in annual sales and opened more offices across the country.
1980

National Accounts Program

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As we grew, our team realized the unique needs of our national customers. To serve them better, in 1983 we established a dedicated program that precisely addresses all challenges they may face when managing multiple facilities. Our dedicated solutions help national companies understand their property condition and make informed business decisions through lasting partnerships.
1983

$10M+ in sales

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Another milestone! Thanks to our dear customers, partners and associates, we proudly reached over $10 million in sales. What an exciting time for a family-owned company started in a basement!
1984

$30M+ in sales

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And we keep growing! More offices, a larger team, same dedication to customer service and industry innovation. In 1986, we achieved over $30 million in annual sales.
1986

New name, same dedication.

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In 1987, our team officially adopted the new name, CentiMark. “When we changed the company name to CentiMark in 1987, ‘Centi’ represented one hundred - and, that was my goal - $100 million in sales,” remembers Ed Dunlap.
1987

Employee owned company

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Our associates are our biggest strength. In 1988, we officially launched our Employee Stock Ownership Program (ESOP) to thank our team and support their financial future.
1988

$100M+ in sales

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In 1994, with our exponential organic growth and dedication to trailblaze in the roofing industry, we achieved a monumental milestone of $100 million in annual sales. Thank you, everyone!
1994

CentiMark, Ltd

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In 1996, our Canadian subsidiary was established. Currently, CentiMark Ltd. provides commercial roof repairs, reroofing and building envelope services coast to coast throughout Canada.
1996

Headquarters are now in Canonsburg, PA

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In 1996, we also moved our headquarters to Canonsburg, PA. With more and more offices across North America, we are now ready to serve more and more businesses.
1996

$200M+ in sales

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New century, a new milestone! In 2000, CentiMark's team achieved over $200 million in annual sales across North America. Good job, everyone!
2000

QuestMark

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By 2002, our flooring business had grown so much! It was time to establish a dedicated commercial flooring division to help our customers with all their flooring needs, from cleaning to resurfacing.
2002

Tim Dunlap appointed President

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Tim Dunlap has been the President of CentiMark since January 1, 2003 and the CEO of CentiMark since February 2021. Tim’s youth and professional life paralleled the growth of CentiMark after his Dad founded the company in 1968 when he was eight years old. A young Tim Dunlap spent every weekend at his Dad’s side being educated in the business. He swept the warehouse, labeled cans for flooring products and, eventually, went on sales calls with his Dad. Father and son would have Saturday lunches together and discuss all the trials and tribulations of starting and growing a business.
2003

$400M+ in sales

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In 2004, CentiMark's team reached $400 million in sales. We are so grateful for our customers, vendors and, most of all, our dedicated associates. What an achievement!
2004

Service Department

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In 2008, our service teams grew into a dedicated Service Department. Their goal is to deliver unmatched care and attention to your roof and floors and earn your business for life.
2008

$500M+ in sales

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Halfway to the $1 billion in annual sales! Thank you for your continuous support and for trusting CentiMark with all your roofing and flooring needs.
2012

$600M+ in sales

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Just in three years after hitting the half-billion-dollar mark in sales, our team reached another milestone. We are grateful to our customers, partners and associates to allow Centimark to keep growing!
2015

$700M+ in sales

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In 2018, CentiMark's roofing and flooring sales reached over $700 million across North America.
2018

$800M+ in sales

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Despite unprecedented times of 2020, our team reached a fantastic milestone: $800 million in annual sales. CentiMark is now holding the title of the largest commercial roofing and flooring contractor in North America.
2020

$1 billion in annual sales.

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With all your support, we achieved a significant milestone in our growth. On December 20, 2021, we became the first commercial roofing and flooring contractor in North America to reach over $1 billion in sales through organic growth.
2021

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