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2020 May eNews

COVID Message to our Customers:


On behalf of all of us at CentiMark, we hope you and your families are staying safe and healthy. We want to extend our sincere gratitude to those working on the front lines. Our thoughts and prayers go out to all of our customers and everyone who has been affected during this pandemic.

We want to thank you for trusting us for the past 52 years. Our dedication to the safety and security of our customers and our associates remains at the forefront of everything we do. This time is about keeping businesses open and operable and sustaining your building to be ready when you re-open. To those who need help now, we are here. To those who will need help later on, we will be there for you when you are ready.

We look forward to continuing to serve you during this time. Together, we will get through it.

20 374 May eNewsletterCOVID19
Navigating COVID-19 and how this affects your roofing projects.


Our world has changed a lot over the past few weeks, and we are not immune from feeling the effects. We understand the impact this pandemic is having on our customers and want to do everything we can to ensure that you are still able to get your critical roofing projects completed. From getting your roof replacement to helping you prioritize your service projects, here’s what we are doing to help you keep these decisions as easy as possible.


Fostering Relationships

Our customers are what keeps our business going! Our partnerships and relationships with our customers are key. Just as we’re here for you, we know that you’re here for us. Staying diligent in our safety practices and continuing to provide you with unparalleled service and workmanship is our priority. We know that your roofing budget and project prioritization may have recently changed. We will work with you on the best ways to keep your building watertight. Every day we are working on innovating and adapting so that we can continue to be there for all of your roofing needs through thick and thin.


Staying Outside of Your Building

We are dedicated to keeping you safe by keeping crews outside of your building. When possible, we are using exterior ladders and scaffolding. Additionally, porta-potties and self-contained washing stations are on all jobsites. When crews work on your roof, we are rigorously cleaning tools and equipment and practicing strict safety protocols. We are only letting essential associates work when needed and all our associates are strictly adhering to the recommendations as stated by the CDC.


Offering Flexibility to Our Customers

We understand the financial concerns you may have, and will work within your budget parameters to get the job done. We are offering payment term options so you can get your roof work completed now before heavy storms or hurricanes hit. Getting your roof work completed sooner than later can be a cost savings to you in the long run and help avoid unnecessary leaks or damage. Talk with your CentiMark representative to review your options.


Keeping you Safe

We are in full compliance with all CDC regulations as well as federal and state rules and recommendations. We are wearing face masks, gloves and practicing regular hand washing. This also includes cleaning and disinfecting frequently touched objects, practicing social distancing and avoiding unnecessary contact with others. Scheduling group and individual phone calls and video conferences to review and discuss business strategy, pending projects and proper protocols is imperative to ensure that everyone is on the same page.

At the end of the day, we want your roof and your facility to be watertight and ready for whatever comes your way. Let’s partner together and we’ll get the job done.

Fill out the form on the right to discuss your needs with a CentiMark representative today.


20 374 May eNewsletterPandemic Inspection
Why you should still get your roof inspected during a pandemic.


As your roofing partner, we want to be there for you to help maximize your business operations. Once businesses begin to open back up, you’ll want your facility to be operating at full capacity.

An inspection of your roof helps you to gain a thorough understanding of its condition. Knowing this information is vital for budgeting purposes, how to invest your roofing dollars and help mitigate risk to keep your customers and employees as safe as possible.

Don’t put off critical roof work, especially with storm season here. An inspection will help identify any problems with your roof, allowing you to properly prepare for the months ahead and minimize unnecessary damage or leaks. We will work with you to help prioritize critical service work so you can maximize your budget and keep your building watertight while making the best financial decisions for your business during this unprecedented time.

Plus, an inspection of your roof does not require any outside personnel from entering your facility. We can conduct roof inspections with drone technology by using our 3D Virtual Site Assessment program. This allows us to gather all of the important information we need to provide recommendations - at a distance!

During an uncertain time, be certain about the condition of your roof. Schedule an inspection today and rest easy knowing that we’ve got you covered.

Want to know the condition of your roof? Fill out the form on the right to schedule your inspection today.


20 374 May eNewsletterFlooring
Clean, sanitize and disinfect your commercial space with QM CSD


Keeping your commercial, industrial or retail space cleaned, sanitized and disinfected at all times is now more imperative than ever before. Maybe you work in a high foot traffic area and want to protect yourself and your customers. Or, maybe you work with vulnerable persons and want to help keep them as safe as possible. QuestMark’s QM CSD is the solution for almost any business to help fight the Coronavirus and other harmful pathogens and bacteria.

QM CSD is a system designed to clean, sanitize and disinfect high touch areas and floors. How does it work? Our QuestMark crews will use auto scrubbers with the appropriate pads and approved cleaners to remove all organic matter first. After everything is cleaned, ProKure V, a 3-part chlorine dioxide system, will be used to sanitize and disinfect the surface.

This product is a known virucide against Coronavirus, quickly and efficiently killing harmful molecules and bacteria. It is also a fungicide, disinfectant, sanitizer and deodorizer. Suitable for LEED properties and an EPA registered deodorizer and disinfectant, QM CSD is a hospital-type disinfectant with over 30 pathogen claims that you can trust.

This system works on resinous, hard surfaces and polished concrete floors. Additionally, we can clean, sanitize and disinfect your high-touch areas including door handles, restrooms, break rooms and food surfaces. If you’re in a retail space, areas of heavy foot traffic, a warehouse or almost any other type of commercial space, this may be a solution for you.

Let us help keep your business as safe as possible for everyone. If you have a concern and need your space cleaned, sanitized and disinfected, don’t hesitate to reach out. We’ve got you covered.

Read more about QM CSD here.

Fill out the form on the right to discuss your needs with a representative.


TipOfMonth

Tips of the Month


Roofing: Fall Prevention

When working at heights, safety always is and should be a top priority. Ensuring the safety of associates and customers is vital to the success of a roofing project, and staying up-to-date with the latest in fall prevention and roof safety accessories is key.

Read more


Flooring: QuestMark's online shop anniversary

We’re celebrating the one year anniversary of our QuestMark online shop site! As a thank you to our customers, enjoy 10% off SITEWIDE through May 30, 2020. Use promo code SAVE10 and start shopping.

Shop now


20 374 May eNewsletter Hurricane
Hurricane season is approaching - you'll want to be ready.


To date, meteorologists are suggesting that there will be 14-18 tropical storms during the 2020 hurricane season. Of those storms, seven to nine are forecast to become hurricanes and two to four are predicted to strengthen into major hurricanes.

According to Dan Kottlowski, AccuWeather’s top hurricane expert, we may see a stronger hurricane season than we’ve seen in recent years. The Atlantic Ocean and Caribbean waters are experiencing higher than average warm water temperatures at this time, which actually drives hurricanes. Atlantic hurricane season begins June 1, 2020 and runs through November 30, 2020.

The 2019 Atlantic Hurricane Season was also an above average season with 30 named storms, 24 hurricanes and 16 major hurricanes that caused more than $11 billion in damage.


Get your Building Prepared for Hurricane Season

No roof is 100% immune to the damages of hurricanes. Proper construction and preventative maintenance on the roof system does help with performance; however, even roofs that are properly designed and installed can fail in a weather disaster.

Proactive Hurricane Preparations include:

  • Make sure your drains are clean and free of debris
  • Check for loose metal flashings: metal drip edge, copings and wall flashings
  • Make sure your roof is free of debris: left over air conditioner parts, construction debris, pallets, cables and fasteners
  • Check the field membranes for possible areas of water infiltration, loose or open seams and blisters
  • Check for failing wall flashings
  • Remove unused equipment especially satellite dishes
  • Have a hurricane safety plan for your family and business


Make sure you’re prepared for this year’s hurricane season with an inspection. An inspection will help give you a thorough understanding of the condition of your roof so you can ensure that any needed roof repairs or service have been made before a storm arrives. Go into hurricane season confident in your roof.

Fill out the form on the right to schedule a pre-hurricane season roof inspection.