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Shepherd’s Heart Veterans Home - Critical Services Provided for Pittsburgh, PA area Veterans

VeteransShepherdsHeartA72resDear Friends at CentiMark:

Happy 50th Anniversary! Shepherd's Heart congratulates CentiMark Corporation for 50 years of outstanding service. For six decades, you have seen GIVING BACK to the community as your privilege and responsibility. We are so appreciative that Shepherd's Heart Veteran's Home has been a major recipient of your generosity.

We are grateful that Edward B. Dunlap, Chairman and Chief Executive Officer, and his son, Timothy M. Dunlap, President and Chief Operating Officer, have a love and compassion towards Veterans. We also know that they want no credit for their kindness. Their motive is to serve, especially those who are vulnerable. That's our motive and mission also.

The CentiMark Foundation has lovingly given our Veteran participants dignity and hope. You have given us gift cards from Target and Famous Footwear. Our Veterans have loved the opportunity to personally shop for shoes, boots, socks and other necessities.

In addition, we receive annual visits and donations, which we use to cover a portion of the 15,000 meals which we annually serve in the House of Hope.

On behalf of the staff, volunteers, numerous individuals who benefit from the services of Shepherd’s Heart Fellowship and Executive Director Rev. Michael Wurschmidt, we would like to congratulate CentiMark on 50 amazing years! We are praying that you will have many, many more years of outstanding service to our region and all of North America. May God bless you abundantly as you share your blessings with Shepherd's Heart and many other churches and non-profit agencies. We are all very grateful for your many kindnesses and for your outstanding work as North America’s best commercial roof and flooring contractor. Happy 50th Anniversary!

Sincerely yours,

Rev. Michael Wurschmidt


About Shepherd’s Heart Veterans Home: 

Shepherd's Heart Veterans Home, called "The House of Hope", serves homeless Veterans. We provide transitional housing, rehabilitation, employment assistance, life skills training, clinical assessment, supported permanent housing and other services. We have a 90% success rate for transitioning Veteran participants residing in our Veteran’s home to permanent housing. The VA’s target is 65%.
We operate three programs for formerly homeless Veterans:

1. Service Intensive Transitional Housing Model - - which targets homeless Veterans who choose a supportive transitional housing environment providing services prior to entering permanent housing. SHVH will provide transitional housing and a milieu of services that facilitate individual stabilization and movement to permanent housing as rapidly as clinically appropriate. The scope of services will incorporate trusted tactics to increase the Veteran’s income through employment and/or benefits and obtaining permanent housing. Services provided and strategies used by SHVH will vary based on the individualized needs of the Veteran and significant resources available in the community from 100+ churches, 22 Veteran Services Organizations (VSOs), eight (8) academic institutions and an extensive network of human services and homeless care.
VeteransShepherdHeartC72res2. Hospital to Housing Transitional Housing Model - - a medical model designed to provide for the housing and recuperative care needs of homeless Veterans who have been hospitalized. This model seeks to provide greater access to GPD for homeless Veterans needing medical respite care prior to becoming permanently housed. Our focus is to shorten hospital stays and provide for clinical case management for homeless Veterans. This approach will provide safe housing while Veterans attend to their medical needs on an outpatient basis. The targeted population are homeless Veterans who have been identified and evaluated in emergency departments and inpatient care settings for suitability for direct transfer to the GPD Program for housing and supportive care at Shepherd's Heart. Five of the House of Hope’s 15 beds operate under this model.

3. Bridge Housing Transitional Housing Model - - a housing model which is intended to be a short-term stay in transitional housing for Veterans with pre-identified permanent housing destinations but who are not able to immediately enter the permanent housing. Goals for veterans housed under this model would be short-term with the focus on the move to permanent housing, rather than the completion of treatment goals. Two of the House of Hope’s 15 beds operate under this model.

Our Veteran participants range in age from 21 through 65+. Because the Veterans who served in Vietnam are aging, 25% of our Veteran participants are older than 65. Together with the younger Veteran participants, we form a circle of caring and love that aids them in their recovery and their return to the mainstream of society.

At Shepherd’s Heart, we also serve homeless men and women through:

  • Drop In Center for 50-100 people each morning except Saturday. The Drop-In Center is our gateway for other services. Homeless men and women, almost all of whom are poor, addicted, vulnerable and have mental health issues, receive breakfast, counseling, information and referral, encouragement and love. They take showers, wash their clothes and receive additional clothing as needed. More than 20,000 meals are served each year through the Drop-In Center. The Drop-In Center is open every morning except Saturday from 7-10 a.m. (During the winter, the Center is open seven days a week).
  • A Shuttle Bus Service which offers transportation for homeless individuals to life-enhancing activities such as jobs and medical visits. The shuttle bus has provided 500+ annual trips for 2,000 rides for approximately 500 unduplicated persons who are homeless.
  • Outreach to Homeless and Vulnerable Women called “Still Waters.” We are currently working on expanding the services we offer but currently intentionally meet with the homeless women who visit our Sunday service and/or Shepherd’s Place, our Drop-In Center. These women are invited to come to a weekly gathering just for them, which we are calling Still Waters: Gatherings for Women, based on Psalm 23 which reads, “He leads me beside still waters.”
  • Food Pantry services with more than 1,400 orders filled, in 2017 was a supplement to the nutrition needs of more than 400 unduplicated individuals/families.
  • Resource Center with more than 1,800 orders filled for 500 unduplicated individuals/families in 2017, provides blankets, coats, shoes, clothing and toiletries.
  • Worship Center. Shepherd’s Heart is an Anglican Church which provides a wide range of worship and Bible study services. Most attendees are vulnerable and low-income. Worship services are on Sunday at 5pm, followed by a meal.


CentiMark Veterans: Nick Cullen
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